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Home > News & Events > CPC is upgrading its gas station public restrooms with washlets: aiming to enhance its customers’ user experience

CPC is upgrading its gas station public restrooms with washlets: aiming to enhance its customers’ user experience

CPC is upgrading its gas station public restrooms with washlets: aiming to enhance its customers’ user experience

CPC is upgrading its gas station public restrooms with washlets: aiming to enhance its customers’ user experience.

23 March 2017

 

CPC has always kept an eye on the standard of the public toilets at its gas stations. Conscious of the need to improve the image of Taiwan’s public toilets as often shabby, wet and smelly, in January this year the company announced a plan to upgrade the restrooms in all of its own 610 directly-operated gas stations across the island. An essential part of that upgrade program is the installation of washlets, with the aim of giving its customers a more pleasant user experience. But CPC’s efforts to raise the standard of its toilet facilities will not stop there – it will continue on into the future.

 

CPC has been committed to improving its public-use restrooms since 2003 and during the intervening years its efforts have been recognized by numerous awards from local government. As well as keeping those areas clean, bright and well-ventilated, it has made good progress with the aforementioned island-wide washlet installation program: as of mid-March this year, 175 units have been installed at 95 out of the 610 gas stations that CPC owns and operates and the work will be completed by the end of June.

 

CPC's gas station in the Dazhi district of Taipei city has long been known for its ‘five-star’ restrooms and they won the top spot in the 2015 public lavatories ranking organized by the city’s Environmental Protection Department. The Dazhi site has earned that accolade because it is surrounded by green space and the toilet facilities are cleaned every 30 minutes to ensure that they are completely different from that unpleasant public image. In fact, with the upgrade work at the Dazhi gas station now done, its ‘five star’ restrooms are about to move up a notch to ‘six-star’ ones.

 

Following the launch on 14 March this year by the national Environmental Protection Agency of its initiative to promote flushing away used toilet paper instead of discarding it into trash bins, CPC has removed them from every WC cubicle in mens’ public toilets and instead put a common one outside – though a bin for the disposal of feminine hygiene items remains inside each cubicle in womens’ restrooms. To further show its commitment to following this new government policy, CPC is putting up clear informational signage and finding ways to increase toilet flushing pressure. As Taiwan’s premier automotive fuel supplier, CPC is dedicated to constantly raising the quality of the customer services it offers the traveling public.

 

CPC’s motto is ‘Quality, Service, Contribution’. In line with that ideal, it will continue to seek to serve consumers in a win-win relationship, by providing for them a pleasing gas station environment and experience.